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Terms & Conditions

These Terms of Service govern your use of Sendkolo, our website located athttps://www.sendkolo.com, and any related services provided by Gobrizz Technology UAB.

When you create a Sendkolo account or use Sendkolo, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from further using the app or using any other services provided by Gobrizz Technology UAB.

If you access or download Sendkolo from (1) the Apple App Store, you agree to any Usage Rules set forth in the App Store Terms of Service; and/or (2) the Google Play Store, you agree to the Android, Google Inc. Terms and Conditions including the Google Apps Terms of Service.

We, Gobrizz Technology UAB, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page and notify you through the app and/or the email address you provided when you created your account. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on May 19, 2024.

Cryptocurrency Exchange Services

Sendkolo offers a digital asset exchange platform that enables the purchase and sale of cryptocurrencies. Users are required to download the Sendkolo application, register for an account, and undergo a verification process compliant with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations to ensure a secure trading environment. Our platform utilises blockchain technology to execute transactions rapidly and securely, ensuring that users can trade digital assets at competitive rates.

Limitations of Use

By using Sendkolo and our website, you warrant on behalf of yourself, any entity who you represent who has entered into these Terms of Service, and your users that you will not:

modify, copy, prepare derivative works of, decompile, or reverse engineer Sendkolo or any materials and software contained within Sendkolo or on our website;

remove any copyright or other proprietary notations from Sendkolo or any materials and software contained within Sendkolo or on our website;

transfer Sendkolo or any of its associated materials to another person or "mirror" the materials on any other server;

knowingly or negligently use Sendkolo or any of its associated services in a way that abuses or disrupts our networks or any other service Gobrizz Technology UAB provides;

use Sendkolo or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;

use Sendkolo or its associated services in violation of any applicable laws or regulations;use Sendkolo to send unauthorised advertising or spam;

harvest, collect, or gather user data without the user’s consent; or

use Sendkolo or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials in Sendkolo and on our website are owned by or licensed to Gobrizz Technology UAB. You may download Sendkolo to view, use, and display the application on your mobile device for your personal use only.

This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions or these Terms of Service and may be terminated by Gobrizz Technology UAB at any time.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication within Sendkolo and/or on its corresponding website. We will never claim ownership of your content but we do require a licence from you in order to use it.

When you use Sendkolo or its associated services to post, upload, share or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide licence to use, distribute, modify, run, copy, publicly display, translate or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The licence you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the licence will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

Registration and Payments

To access and utilise the services provided by Sendkolo, operated by Gobrizz Technology UAB, users must register and create an account. You are required to provide accurate and current information during the registration process and to update this information as necessary to maintain its accuracy. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. In the event of any unauthorised access to your account, it is imperative that you notify Gobrizz Technology UAB immediately. The company is not liable for any loss or damage arising from your failure to comply with these security requirements.

Sendkolo is providing zero-fee digital transfers, our business model leverages arbitrage and other trading mechanisms to enable these services without direct costs to our users. Payments made through the Sendkolo platform are processed externally by ZEN.com. As such, Gobrizz Technology UAB does not handle or retain any financial information. By using our services, you agree that ZEN.com will manage your financial information according to their Terms of Service, and you are expected to comply with these terms. Additionally, we accept payments via SEPA and instant bank transfers. You are responsible for ensuring there are adequate funds available in your account to process transactions without delays.

Account and Transaction Security

In alignment with international sanctions and politically exposed persons’ lists, Sendkolo employs a rigorous filtering system. If a potential risk of fraud, money laundering, or terrorism financing is detected, or if there is a concern for the security of a user profile, we may immediately freeze the affected transactions or user profiles. Such decisions are communicated within the confines of applicable laws, and the status of any freeze is subject to a detailed risk analysis by our dedicated teams. Any action taken with frozen funds will comply with the directives of relevant financial authorities.

Identification and Compliance

Sendkolo requires users to undergo a “Know Your Customer” (KYC) process as part of our compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. Registration on our platform is conditional upon the successful submission and verification of necessary identification documents, reflecting the user's status. The KYC process is subject to periodic reviews to ensure ongoing compliance with regulatory standards. Gobrizz Technology UAB reserves the right to request additional documents or information to perform required checks and meet our legal obligations.

Automatic Updates

You give us permission to download and install updates to Sendkolo on your device in accordance with your privacy preferences. This permission can be revoked at any time by deleting Sendkolo from your device.

Liability

Sendkolo and the materials on our website are provided on an 'as is' and 'as available' basis. Gobrizz Technology UAB makes no warranties, express or implied, and hereby disclaims all other warranties including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Furthermore, Gobrizz Technology UAB does not guarantee continuous, uninterrupted or secure access to our services, and operation of our website may be interfered with by numerous factors outside of our control.

In no event shall Gobrizz Technology UAB, its directors, employees, or agents be liable for any indirect, incidental, special, consequential or punitive damages resulting from the use of or inability to use Sendkolo, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, even if Gobrizz Technology UAB has been advised of the possibility of such damages.

This includes any losses arising from your use of Sendkolo, your inability to use Sendkolo, or unauthorised access to or alteration of your transmissions or data.

Particularly, users should be aware of the inherent risks associated with cryptocurrency trading, which can include substantial price volatility. Gobrizz Technology UAB is not liable for any losses that may arise from such price fluctuations or from any unauthorised access to your account, which users are responsible for securing.

Gobrizz Technology UAB does not guarantee the uninterrupted or error-free operation of its services and website due to the inherent vulnerabilities of the internet and technological infrastructures. Users are responsible for protecting their data and systems from viruses, unauthorised access, or other internet-based risks. Gobrizz Technology UAB disclaims liability for:

Unauthorized access, interception, or use of user information.

Disruptions or failures in communication protocols or transaction executions over which we have no control.

Losses or delays caused by internet providers, browser or software issues not controlled by us.

Errors or damages resulting from incorrect or incomplete user-provided information.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages, so the above limitations may not apply to you. In such cases, Gobrizz Technology UAB's liability will be limited to the greatest extent permitted by law.

Compliance with Legal and Regulatory Requirements

Gobrizz Technology UAB is obligated to screen all transaction requests to ensure compliance with international regulations, including those from the Office of Foreign Assets Control (OFAC) and the European Union. Should a transaction potentially violate legal restrictions, we may delay or refuse the transaction, requesting additional information or proof of identity as necessary. We reserve the right to refuse transactions that do not meet legal standards or that pose a risk to our operations. We may also halt a transaction if:

Sufficient information to verify the transaction's legitimacy is lacking.

There is suspicion of incorrect, unauthorised, or falsified information provided by the user.

The transaction breaches any regulations related to fraud prevention, money laundering, or terrorist financing.

Users are obligated to settle transactions within seven days following execution. Failure to comply may prompt Gobrizz Technology UAB to initiate recovery procedures, including potential legal actions, to obtain the due amounts.

Obligations and Commitments

Gobrizz Technology UAB is committed to providing a secure platform for trading digital assets, adhering to the terms, conditions, and principles outlined in our Terms of Service. While Gobrizz Technology UAB, through its Sendkolo platform, facilitates the sale of cryptoassets, it is under no obligation to purchase cryptoassets from users. Should Gobrizz Technology UAB choose to engage in a buyback of digital assets, such transactions will be conducted under the pricing conditions explicitly stated in our Terms of Service.

Accuracy of Materials

The information provided on Sendkolo and its associated platforms is intended for general information purposes only and may not be comprehensive. Gobrizz Technology UAB does not guarantee the accuracy, completeness, or usefulness of the materials presented and expressly disclaims liability for errors or omissions in these materials. The content available through Sendkolo is not a substitute for professional advice, and users should not solely rely on it for making financial decisions. It is advisable to consult additional, authoritative sources and professional advice when conducting significant transactions or investments.

Gobrizz Technology UAB reserves the right to make changes to the content on Sendkolo at any time without prior notice. Users are responsible for regularly reviewing these materials to stay informed of any updates. Gobrizz Technology UAB is not liable for any decision made or action taken in reliance on the information contained on Sendkolo or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Additional Tools

Sendkolo incorporates various third-party tools to enhance user experience and functionality, including ZEN.com for payment processing, Onfido for identity verification, Manychat for chatbot services, and Webflow for website hosting. Please be aware that these tools are provided for your convenience on an 'as is' and 'as available' basis. Gobrizz Technology UAB makes no warranties, either expressed or implied, regarding the performance, accuracy, or reliability of these third-party tools, nor does it endorse them.

The use of these third-party tools through our app is subject to their respective Terms of Service. Gobrizz Technology UAB is not liable for any issues arising from the use of these tools, nor for any damage or loss incurred as a result of their use. Users are solely responsible for any risks associated with using these tools. We strongly recommend reviewing the relevant third-party provider's Terms of Service and privacy policies to understand your rights and obligations.

Gobrizz Technology UAB reserves the right to introduce new third-party tools as part of the Sendkolo experience in the future. Users will be informed of such additions as they occur, and are responsible for monitoring these updates and understanding how they may affect their use of Sendkolo.

Links

Gobrizz Technology UAB has not reviewed all of the sites linked to Sendkolo or on its corresponding website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Gobrizz Technology UAB of the site. Use of any such linked website is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Inaccuracies and Mistakes

Please note that any content available on our app may contain typographical errors, inaccuracies, or mistakes related to the service’s description, pricing, promotion, and availability. We have the right to cancel or update any existing services should any information provided by us be proven inaccurate. Said information can be amended at any time without prior notice. Please note that we are not obligated to clarify any of the information related to our service, including pricing information, except as required by law.

Service Availability

Please be aware that Sendkolo, while generally accessible, may have periods of unavailability. We reserve the right to disable the service from time to time to perform necessary tasks such as scheduled backups, maintenance, or system upgrades, aimed at enhancing your user experience and ensuring the optimal performance of the app.

Although we strive to notify our users in advance of any substantial downtime, please understand that some situations may necessitate urgent maintenance. In such extreme cases, we may need to disable the service immediately and without prior notice. We appreciate your understanding and patience during these periods, as we work diligently to ensure the consistent quality and reliability of Sendkolo.

Notice regarding Apple

To the extent that you are using or accessing Sendkolo on an iOS device, you acknowledge and agree to the terms of this clause. You acknowledge that these Terms of Service are between you and Gobrizz Technology UAB only, not with Apple Inc. (Apple), and Apple is not responsible for Sendkolo and any materials available in Sendkolo.

Apple has no obligation to furnish you with any maintenance and support services with respect to Sendkolo.

If Sendkolo fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to Sendkolo and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our responsibility.

Apple is not responsible for addressing any claims by you or any third party relating to Sendkolo or your use of Sendkolo, including but not limited to (1) product liability claims; (2) any claim that our mobile application fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation.

Apple is not responsible for the investigation, defence, settlement and discharge of any third-party claim that our mobile application infringes that third party’s intellectual property rights.

You agree to comply with any applicable third-party terms when using Sendkolo, including any Usage Rules set forth in the Apple App Store Agreement of Service.

Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms of Service and, upon your acceptance of these Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service against you as a third-party beneficiary of these Terms of Service.

You hereby represent and warrant that (1) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a 'terrorist supporting' country; and (2) you are not listed on any U.S. Government list of prohibited or restricted parties.

Right to Terminate

We may suspend or terminate your Sendkolo account and right to use Sendkolo and these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Lithuania. You irrevocably submit to the exclusive jurisdiction of the courts in that location.
Digital Assets Exchange

Leverage the use of digital assets across borders.

We provide an efficient cryptocurrency exchange service, enabling our customers to obtain digital assets easily through bank transfers and smooth transactions on P2P platforms.
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